Broadcasting

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The Broadcasting area allows Clients to send messages (SMS or email) to different groups of Workers. It could be a message they need to send to the entire site, such as an emergency evacuation notice. Clients can broadcast to a specific company, to specific Workers, and to specific crews. They can also see the status of the communication – whether it was received, bounced, etc. 

In order to limit who can use this feature, new Workforce Management User Rights have been developed.
There are four (4) types of recipients configured for messaging:
All Workers who are associated to a Site (Site Broadcast)
All Workers in a list for Explicitly Selected Workers (Worker Broadcast)
All Workers in a list of Companies (Company Broadcast)
All Workers in a list of Crews (Crew Broadcast)


Watch the Client Portal Broadcasting in action here

For a comprehensive breakdown, you can read the user guide here