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Competency RequirementsUpload Requirements
  • Photo must be of the registered applicant

  • Photo must display head and show their face is clearly visible

  • Photo must not be excessively cropped prior to upload as we need to see entire face / head in image when we process / crop it

  • Photo cannot be a photo that has been taken of another photo – Must be copy of original image.

  • Photo must be in colour - Black and white not accepted

  • Applicant cannot be wearing hat in image

  • Applicant cannot be wearing sunglasses on face – On head is accepted as it does not obstruct view of applicant’s features.

  • Glasses with clear lenses can be accepted in image if the eyes are clearly visible.

  • Image of applicant must not be hindered by the background (eg. lights or images creating reflections on the person etc). Photo in car or photo outside is accepted if you can clearly see applicant's features, they’re front on to the camera and the background is clear of other people, signage, sensitive documentation etc

  • Photos should not have filters or special effects applied
Photo to be compared with image of applicant which is displayed on the Photo ID (If photo ID has been provided in data application)
Examples of COMPLIANT images:

Examples of NON - COMPLIANT images:




Page Version: 11

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