Retail Business Rules | City FM | Aus | Other

CertificationCertification RequirementsUpload RequirementsExamples
City FM Business Registration Approval

This document will be provided to Pegasus directly by City FM upon a yearly review of your contractor profile.

For any enquiries regarding this document please contact the Contractor Compliance team at City FM Contractor.Setup@city-holdings.com.au

Issue Date = Date on Letter

Expiry Date = The expiry date in the system should be recorded as it has been displayed on the letter

If no expiry date was recorded on the letter: Calculate and record this as same expiry date as SMS Review




Tax Invoice
  • Company name / Company Bank account name on the document must match the company name which is registered in the system
  • The supplied document will be a Tax Invoice sample
  • Pegasus staff will only process this document as part of the City FM Pack Approvals process
  • Pegasus staff will not assess the document against a business rule.
  • Issue date = Enter today's date of processing
  • Expiry date = 1 year from date verified

Bank Deposit Slip

Company name / Company Bank account name on the document must match the company name which is registered in the system

If it doesn't match, government certified evidence must be provided to link business name and trading name together. This is ideally a letter or download from ABR showing the linkage;
NOTE: If a letter of linkage is supplied, the documentation will need to be sent to site for their approval prior to verification

The uploaded evidence must be a bank deposit slip

The uploaded evidence will be issued by an Australian Bank

The uploaded evidence will display the bank BSB Number (6 digits) and company's bank Account Number

Issue date = Enter today's date of processing

Expiry date = Not required

Bank Statement

Company name / Company Bank account name on the document must match the company name which is registered in the system

If it doesn't match, government certified evidence must be provided to link business name and trading name together. This is ideally a letter or download from ABR showing the linkage;
NOTE: If a letter of linkage is supplied, the documentation will need to be sent to site for their approval prior to verification

The uploaded evidence must be a bank statement

The uploaded evidence will be issued by Australian Bank

The uploaded evidence will display the bank BSB Number (6 digits) and company's bank Account Number

Individual transactions do not need to be seen so it is OK for these to be redacted / blacked out

The uploaded evidence will display the company’s address  - This is NOT APPLICABLE TO Electronic Statements 


NOTE: Electronic Bank statement evidence may be approved pending escalation and review from City FM - Please escalate these statements whenever they are uploaded - do not return unless there is a name mis-match.

Issue date = Date of completion / issuance as shown on the document

Expiry date = Not required