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Income Protection
| Certification | Certification Requirements | Verification Rules | Example |
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Insurance.Income Protection. Personal Income Protection | - Insured Name must match that registered and ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN and names together. This is ideally a letter or download from ABR showing the linkage.
- There is no minimum amount for Income Protection and the amount does not need to be recorded
- Must be current
- Must specify the state in which the certification has been uploaded for
- Must specify Income Protection or Accident and Sickness
IMPORTANT: Avetta staff click HERE for additional business rule information NOTE: If the policy is paid on a monthly basis, the document must show when the recent payment was made or when the next payment is due | - IMPORTANT: Avetta staff click HERE for additional information on this business rule before proceeding with Verification
- Issue Date = Start of coverage date listed on policy
- Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly basis the expiry will be set when the next payment is due)
- Insurer = Insurer will be listed in policy content
- Policy Number = as specified on the policy
- Item = Income Protection or Accident and Sickness as specified on the policy
- Amount Description = not required
- Amount = not required
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Plant, Machinery and Motor Vehicle
| Certification | Certification Requirements | Verification Rules | Example |
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Insurance.Motor Vehicle. | - Business Name needs to match. If it doesn't match, government certified evidence must be provided to link the business names together. This is ideally a letter or download from ABR showing the linkage
- Must be minimum 30 million (AUD) coverage for 3rd Party Liability / Legal Liability / 3rd Party Property unless policy is comprehensive
| Accepted Types |
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- Motor Vehicle
- CTP
- Comprehensive **
- Motor Fleet
- Third Party Property
- Plant and Machinery (which includes Motor Vehicles)
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**NOTE: Amount = as per policy (minimum of 30 million AUD) IMPORTANT: Avetta staff click HERE for additional business rule information NOTE: If the policy is paid on a monthly basis, the document must show when the recent payment was made or when the next payment is due | - IMPORTANT: Avetta staff click HERE for additional information on this business rule before proceeding with Verification
- Issue Date = Start of coverage date listed on policy
- Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly basis the expiry will be set when the next payment is due)
- Insurer = Insurer will be listed in policy content
- Policy Number = as specified on the policy
- Item = As specified on policy <accepted type> Motor Vehicle Insurance. If Policy is for comprehensive, list 'Comprehensive Motor Vehicle' instead.
- Amount Description = As specified on policy <3rd Party Liability / Legal Liability / 3rd Party Property> UNLESS the policy is for comprehensive in which case the description can be left blank
- Amount = as per policy (minimum of 30 million AUD). If a certificate is provided with no minimum 3rd party property liability stated, the supplier must provide a copy of the policy document which provides these details.
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Professional Indemnity
| Certification | Certification Requirements | Verification Rules | Example |
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Insurance.Professional Indemnity | - Business Name and ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage – must be uploaded with the policy
- There is no minimum amount for Professional Indemnity Insurance
- Must state Professional Indemnity or Professional liability
- Must be current
- If the policy does not list Professional Indemnity a Product Disclosure Statement (PDS) is required before escalation.
- If PDS states Professional Indemnity coverage – the insurance and PDS needs to be uploaded together for approval
- If the PDS does not specify Professional Indemnity it will be escalated
Self Insurance - If the company indicates 'Self Insured' = Letter to be uploaded from the governing body which has approved the self insurance;
please click on the following link to see the current list of approved Self Insured companies in Australia: http://www.srcc.gov.au/self_insurance/current_licensees.
IMPORTANT: Avetta staff click HERE for additional business rule information NOTE: If the policy is paid on a monthly basis, the document must show when the recent payment was made or when the next payment is due | - IMPORTANT: Avetta staff click HERE for additional information on this business rule before proceeding with Verification
- Issue Date = Start of coverage date listed on policy
- Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly basis the expiry will be set when the next payment is due)
- Insurer = Insurer will be listed in policy content
- Policy Number = as specified on the policy
- Item = As specified on policy <Professional Indemnity or Professional liability>
- Amount Description = As specified on policy <Professional Indemnity or Professional liability>
- Amount = As specified on policy
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Public Liability
| Certification | Certification Requirements | Verification Rules | Example |
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Insurance.Liability.Public & Products | - Business Name and ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage;
- Minimum amount of 20 million dollars Australian (Unless Contract Indicates otherwise) for any one occurrence; Coverage amount to be recorded
- If the policy amount is not in AUD a conversion at the time of processing is to
completed to ensure the non AUD amount is greater then the 20,000,000 AUD amount - Insurance must be current
- If the company supplies a 'requires approval' policy type (as listed below) a Product Disclosure Statement (PDS) is required before escalation.
- If PDS states Public Liability coverage – the insurance and PDS needs to be uploaded together for approval
- If the PDS does not specify Public Liability it will be escalated
IMPORTANT: Avetta staff click HERE for additional information
| Accepted Policy Types (Approved) | Requires Approval Policy Types (Escalation) | Not Accepted Policy Types (Return) |
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| Public Liability | IT Liability | Product Only Liability | | Public and Products Liability | Legal Liability |
| | Broadform Liability | Commercial Liability |
| | General Liability |
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| | Business Liability |
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| | Umbrella Liability |
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Self Insurance - If the company indicates 'Self Insured' = Letter to be uploaded from the governing body which has approved the self insurance;
please click on the following link to see the current list of approved Self Insured companies in Australia: http://www.srcc.gov.au/self_insurance/current_licensees.
NOTE: The type of policy can be listed in the 'liability limit' section of the policy (e.g. under the class or description it may refer to a policy type that 'requires approval' however under the limit or interest insured section if it refers specifically to an accepted type listed above this would be deemed acceptable. NOTE: If the policy is paid on a monthly basis, the document must show when the recent payment was made or when the next payment is due | - IMPORTANT: Avetta staff click HERE for additional information on this business rule before proceeding with Verification
- Issue Date = Start of coverage date listed on policy
- Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly basis the expiry will be set when the next payment is due)
- Insurer = Insurer will be listed in policy content
- Policy or Certificate Number = as specified on the Policy or Certificate.
- Item = Type of of coverage / policy (i.e. Public & Products Liability, Public Liability, Broadform Liability, General & Public Liability
- Amount Description = The type of cover where its liability limit covers any one occurrence (e.g. if the limit of indemnity states $20M any one occurrence in respect of public liability AND in the aggregate in respect of the product liability, we will only record public liability as the amount description)
- Amount = as specified on policy (must be minimum of 20 million AUD or equivalent)
NOTE: If total amount of policy is split between multiple policy numbers on the document, this should be escalated to site for approval
EG: Type of policy is Public Liability for 20 million AUD however in the policy number field of the document the primary is 10 million (With policy # ABC) and the excess is 10 million (With policy #DEF)
| Accepted Amount Samples (Approved) | Not Accepted Amount Samples (Return) |
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| Public Liability = $20,000,000 (AUD) | Product Only Liability = $20,000,000 (AUD) | | Public & Products Liability = $20,000,000 (AUD) | Accepted / Approved Policy Types < $20,000,000 (AUD) | | Broadform Liability = $20,000,000 (AUD) | A policy where the minimum insured amount is split amongst different types of cover eg Products $10,000,000 (AUD) Public $10,000,000 (AUD) Total = $20,000,000 (AUD) | | General Liability = $20,000,000 (AUD) |
| | Business Liability = $20,000,000 (AUD) |
| | Umbrella Liability = $20,000,000 (AUD) |
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Workers Compensation
ACT
Certification | Certification Requirements | Upload Requirements | Examples |
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| ACT Workers Compensation | Business Name and/or ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system Aust / Australia can be accepted in any of these forms if also listed as the name in the system Ttee (means trust) this is acceptable as long as the rest of the name matches If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return
Ensure the coverage references ‘ACT’ or ‘Australian Capital Territory’ as shown in the below examples
OR
OR
- Verified doc must be Workers Compensation for ACT
IMPORTANT: Avetta staff click HERE for additional business rule information | Note: Normally the ‘start date’ and ‘end date’ can be recorded as the certificate validity from and to dates as shown below: 
Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be foundon the letterhead or in the footer eg. GIO, Allianz, CGU Enter the employer number / policy number shown in the document in the ‘Policy Number’ field within Onsite. - Enter ACT Workers Compensation in the ‘Item’ field within Onsite
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NSW
| Certification | Certification Requirements | Upload Requirements | Examples |
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Insurance.Workers Compensation.NSW
Business rule last updated by Yancoal 15.07.2020 | - Business Name and/or ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage
P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system Aust / Australia can be accepted in any of these forms if also listed as the name in the system Ttee (means trust) this is acceptable as long as the rest of the name matches If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable - Must be issued from Coal Mines Insurance or an exemption from Coal Mines Insurance.
If the company is exempt from supplying the CMI policy, they must upload the confirmation of exemption letter which is received from Coal Services together with the companies current policy. - If document refers to ‘Self Insurance / Insurer’ an exemption letter from Coal Services is still required and must be uploaded with the Self-Insurer documentation. This will then be escalated by Pegasus to site for approval.
IMPORTANT: Avetta staff click HERE for additional business rule information | Note: Normally the ‘start date’ and ‘end date’ can be recorded as the certificate validity from and to dates as shown below:
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NT
Certification | Certification Requirements | Upload Requirements | Examples |
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| NT Workers Compensation | - Business Name and/or ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage
P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system Aust / Australia can be accepted in any of these forms if also listed as the name in the system Ttee (means trust) this is acceptable as long as the rest of the name matches If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return - Ensure the coverage references ‘NT’ or ‘Northern Territory’ as shown in the below examples
OR 
- Verified doc must be Workers Compensation for NT
IMPORTANT: Avetta staff click HERE for additional business rule information | Note: Normally the ‘start date’ and ‘end date’ can be recorded as the certificate validity from and to dates as shown below:
Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be found on the letterhead or in the footer eg. GIO, Allianz, CGU Enter the employer number / policy number shown in the document in the ‘Policy Number’ field within includes the Nationally Recognised Training.Onsite. - Enter NT Workers Compensation in the ‘Item’ field within Onsite
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QLD
Certification | Certification Requirements | Upload Requirements | Examples |
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| QLD Workers Compensation | - Business Name and/or ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage
P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system Aust / Australia can be accepted in any of these forms if also listed as the name in the system Ttee (means trust) this is acceptable as long as the rest of the name matches If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return - Ensure there is a ‘WorkCover Queensland Logo’ displayed on the document.
- Verified doc must be Workers Compensation for QLD
IMPORTANT: Avetta staff click HERE for additional business rule information | Note: Normally the ‘start date’ and ‘end date’ can be recorded as the certificate validity from and to dates as shown below:
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SA
Certification | Certification Requirements | Upload Requirements | Examples |
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| SA Workers Compensation | - Business Name and/or ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage
P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system Aust / Australia can be accepted in any of these forms if also listed as the name in the system Ttee (means trust) this is acceptable as long as the rest of the name matches If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return - Ensure there is a ‘Government of South Australia’ Logo displayed on the document.
Note for SA Workers Compensation: For SA workers compensation document uploads you may note there is no end date recorded on the document. If this is the case, enter the last day of the finanical year as the end date for this cert – The last day of the financial year every year falls on the 30th June. E.g: If you receive an SA Workers Compensation document upload that shows ‘This employer is registered from 06/08/2004, the next upcoming ‘last day of the financial year’ is 30/06/2016 which can be entered as the end date despite not being shown on the document. IMPORTANT: Avetta staff click HERE for additional business rule information | Note: Normally the ‘start date’ and ‘end date’ can be recorded as the certificate validity from and to dates as shown below:
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VIC
Certification | Certification Requirements | Upload Requirements | Examples |
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| VIC Workers Compensation | - Business Name and/or ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage
P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system Aust / Australia can be accepted in any of these forms if also listed as the name in the system Ttee (means trust) this is acceptable as long as the rest of the name matches If document is address to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return - Ensure there is a ‘Worksafe Victoria’ logo or ‘Authorised Agent of the Victorian WorkCover Authority’ displayed on the document.
OR 
- Verified doc must be Workers Compensation for VIC
IMPORTANT: Avetta staff click HERE for additional business rule information | Note: Normally the ‘start date’ and ‘end date’ can be recorded as the certificate validity from and to dates as shown below:
Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be found on the letterhead or in the footer eg. GIO, Allianz, CGU Enter the employer number / policy number shown in the document in the ‘Policy Number’ field within Onsite. - Enter VIC Workers Compensation in the ‘Item’ field within Onsite
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WA
Certification | Certification Requirements | Upload Requirements | Examples |
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| WA Workers Compensation | - Business Name and/or ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage
P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system Aust / Australia can be accepted in any of these forms if also listed as the name in the system Ttee (means trust) this is acceptable as long as the rest of the name matches If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return - Ensure the coverage references ‘WA’ or ‘Western Australia’ as shown in the below examples
OR
OR 
OR
- Verified doc must be Workers Compensation for WA
IMPORTANT: Avetta staff click HERE for additional business rule information | Note: Normally the ‘start date’ and ‘end date’ can be recorded as the certificate validity from and to dates as shown below:
Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be foundon the letterhead or in the footer eg. GIO, Allianz, CGU Enter the employer number / policy number shown in the document in the ‘Policy Number’ field within Onsite. Enter WA Workers Compensation in the ‘Item’ field within Onsite
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