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CertificationCertification RequirementsUpload RequirementsExamples
Motor Vehicle Insurance




CertificationCertification RequirementsUpload RequirementsExamples
Insurance.Workers Compensation.Personal Accident, Injury & Sickness
  • Individuals name to match the name registered in the system
  • There is no minimum amount for Income Protection and the amount does not need to be recorded
  • Must be current
  • Must specify the state in which the certification has been uploaded for
  • Must specify Income Protection or Accident and Sickness or Personal Injury & Illness Insurance
  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly  basis the expiry will be set when the next payment is due)
  • Insurer = Insurer will be listed in policy content
  • Policy Number = as specified on the policy
  • Item = Income Protection or Accident and Sickness as specified on the policy
  • Amount Description = not required
  • Amount = not required

CertificationCertification RequirementsUpload RequirementsExamples
Plant and Equipment Insurance


CertificationCertification RequirementsUpload RequirementsExamples
Insurance.Professional Indemnity.Cert of Currency
  • Business Name and ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a  letter or download from ABR showing the linkage
  • The minimum amount for Professional Indemnity Insurance is $10,000,000 AU
  • If the policy amount is not in AUD a conversion at the time of processing is to completed to ensure the non AUD amount is greater then the 10,000,000 AUD amount
  • Must be current
  • Must state one of the accepted types as listed in the below table
  • If the policy does not list one of the accepted types a Product Disclosure Statement (PDS) is required before escalation.
  • If PDS states on of the accepted types – the insurance and PDS needs to be uploaded together for approval
  • If the PDS does not specify Professional Indemnity it will be escalated
Accepted Types
Professional Indemnity
Errors and Omissions
Professional Liability

Self Insurance
If the company indicates 'Self Insured' = Letter to be uploaded from the governing body which has approved the self insurance; 
Please click on the following link to see the current list of approved Self Insured companies in Australia:  http://www.srcc.gov.au/self_insurance/current_licensees.

  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly basis the expiry will be set when the next payment is due)
  • Insurer = Insurer will be listed in policy content
  • Policy Number = as specified on the policy
  • Item = Professional Indemnity
  • Amount Description = Same as item
  • Amount = as specific on policy (must for a minimum of $10,000,000 AU)


CertificationCertification RequirementsUpload RequirementsExamples
Insurance.Liability.Public and / or Product


CertificationCertification RequirementsUpload RequirementsExamples
Insurance.Liability.Travel/Expat Insurance


CertificationCertification RequirementsUpload RequirementsExamples
ACT Workers Compensation
  • Ensure the company / employer name shown on the workers compensation document matches the ‘Company’ field data within Onsite
  • P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system
  • Aust / Australia can be accepted in any of these forms if also listed as the name in the system
  • Ttee (means trust) this is acceptable as long as the rest of the name matches
  • If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable
  • If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return
  • Ensure the coverage references ‘ACT’ or ‘Australian Capital Territory’
  • Verified doc must be Workers Compensation for ACT
  • Enter the date of registration / commencement shown on the document as the ‘Start Date’ within Onsite.
  • Enter the end as shown on the workers compensation document as the ‘End Date’ within Onsite.
  • Note: Normally the ‘start date’ and ‘end date’ can be recorded as the certificate validity from and to dates as shown below:
  • Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be found on the letterhead or in the footer eg. GIO, Allianz, CGU
  • Enter the employer number / policy number shown in the document in the ‘Policy Number’ field within Onsite.
  • Enter ACT Workers Compensation in the ‘Item’ field within Onsite

NSW Workers Compensation
  • Ensure the company / employer name shown on the workers compensation document matches the ‘Company’ field data within Onsite
  • P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system
  • Aust / Australia can be accepted in any of these forms if also listed as the name in the system
  • Ttee (means trust) this is acceptable as long as the rest of the name matches
  • If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable
  • Ensure there is a ‘NSW Scheme Logo’ displayed on the document.
  • Note: For policies with icare shown you will need to ensure you also include the second page which is generally where it references NSW.
  • Verified doc must be Workers Compensation for NSW
  • Enter the date of registration / commencement shown on the document as the ‘Start Date’ within Onsite.
  • Enter the end as shown on the workers compensation document as the ‘End Date’ within Onsite.
  • Note: Normally the ‘start date’ and ‘end date’ can be recorded as the certificate validity from and to dates as shown below:
  • Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be found on the letterhead or in the footer eg. GIO, Allianz, CGU
  • Enter the employer number / policy number shown in the document in the ‘Policy Number’ field within Onsite.
  • Enter NSW Workers Compensation in the ‘Item’ field within Onsite

NT Workers Compensation
  • Ensure the company / employer name shown on the workers compensation document matches the ‘Company’ field data within Onsite
  • P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system
  • Aust / Australia can be accepted in any of these forms if also listed as the name in the system
  • Ttee (means trust) this is acceptable as long as the rest of the name matches
  • If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable
  • If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return
  • Ensure the coverage references ‘NT’ or ‘Northern Territory’
  • Verified doc must be Workers Compensation for NT
  • Enter the date of registration / commencement shown on the document as the ‘Start Date’ within Onsite.
  • Enter the end as shown on the workers compensation document as the ‘End Date’ within Onsite.
  • Note: Normally the ‘start date’ and ‘end date’ can be recorded as the certificate validity from and to dates as shown below:
  • Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be found on the letterhead or in the footer eg. GIO, Allianz, CGU
  • Enter the employer number / policy number shown in the document in the ‘Policy Number’ field within Onsite.
  • Enter NT Workers Compensation in the ‘Item’ field within Onsite

QLD Workers Compensation
  • Ensure the company / employer name shown on the workers compensation document matches the ‘Company’ field data within Onsite
  • P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system
  • Aust / Australia can be accepted in any of these forms if also listed as the name in the system
  • Ttee (means trust) this is acceptable as long as the rest of the name matches
  • If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable
  • If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return
  • Ensure there is a ‘WorkCover Queensland Logo’ displayed on the document.
  •  Verified doc must be Workers Compensation for QLD
  • Enter the date of registration / commencement shown on the document as the ‘Start Date’ within Onsite.
  • Enter the end as shown on the workers compensation document as the ‘End Date’ within Onsite.
  • Note: Normally the ‘start date’ and ‘end date’ can be recorded as the certificate validity from and to dates as shown below:
  • Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be found on the letterhead or in the footer eg. Workcover QLD
  • Enter the employer number / policy number shown in the document in the ‘Policy Number’ field within Onsite.
  • Enter QLD Workers Compensation in the ‘Item’ field within Onsite

SA Workers Compensation


TAS Workers Compensation


VIC Workers Compensation


WA Workers Compensation


Insurance.Workers Compensation.International


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