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Getting Started Before a worker will to be able to log in to to the Workforce mobile app, they must receive an email invitation from a Pegasus system administrator. This may be an administrator at your company, or it may be a Pegasus representative. Please phone Pegasus if you believe you should have received an invitation. To get help logging into the Workforce mobile app, please contact Pegasus on:
Once the worker receives their invitation, they simply download the Workforce Mobile App from the Google Play Store or the Apple AppStore. They can tap the "Getting Started" button, and enter the email address that the invitation email was sent to: Once the email address is entered a six digit code will be sent to the worker's email address and the worker must enter the 6 digit code. Once the code has been entered, the worker will be required to set a password and once set, they will arrive on the home screen, seen below: |
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Viewing Your Profile The main screen of the Workforce by Pegasus mobile app is the Worker’s Profile. Here, workers will be able to:
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Viewing a Card Tapping a card will provide more information about that worker’s relationship with the specified Workforce:
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Tapping on and Off Workers can initiate a Tap-to-Access Site sign-in experience by selecting ‘Tap on or off’. This feature is only supported at participating Sites. Tap-to-Access uses Bluetooth for near-field communication, and we DO NOT use location data from the worker's device. Bluetooth must be enabled and permission to use Bluetooth must be granted to the Workforce by Pegasus app, for the device to support Tap-to-Access.
Upon opening the Tap-to-Access screen, the screen will indicate it is searching for a reader. The worker simply needs to hold their device close to the reader on the Site Access Point. Once the reader has detected the worker's device, the screen will update to inform the worker that the scan was successful. Please note that the app will only indicate that the scan was successful, it will not indicate whether the Access Point permitted the worker to enter the location. The Access Point will check the worker's profile against the access requirements, and the worker will only be permitted to enter the location if they satisfy the access requirements. Tap To Access Video demonstrating how to login and use the feature below Clicking the picture will take you to the video. |
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QR Code Workers can present their QR code for inspection when required (e.g. when a Site supervisor asks to scan their card). The worker can also use their QR Code at a Site Access Point, where the Tap-to-Access functionality is not supported. If the kiosk has a QR Code scanner, the worker can hold the QR Code beneath the scanner. If the QR code is not being recognized by the scanning device, follow the troubleshooting steps below:
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Frequently Asked Questions
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When the user signs into the Workforce mobile app successfully, the user will remain signed in for a 30 day period. Once the “Login Token” expires, the next time the user launches the app, they will find that they are formally signed out, but they will only be required to enter their password (the app will remember their email address for them). The user may also voluntarily log out, in which case the app will also remember their email address, but they will need to re-enter in their created password. |
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Employees must have an "Employee Personal Web" accoutn in order for the app to show all their details for their profile. |
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More Information For more information or help using the Workforce by Pegasus mobile app, please contact our friendly Pegasus Support team on:
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