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CertificationCertification RequirementsUpload RequirementsExamples
Income Protection Insurance
  • Insured Name must match that registered and ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN and names together. This is ideally a  letter or download from ABR showing the linkage;
  • We can accept ‘PTY LTD’ or ‘(Pty) Ltd’  in lieu of ‘Proprietary Limited’ when this is the only difference in the company name between what’s shown on company compliance paperwork verse what’s shown in onsite.
  • There is no minimum amount for Income Protection and the amount does not need to be recorded
  • Must be current
  • Must specify the state in which the certification has been uploaded for
  • Must specify Income Protection or Accident and Sickness  
  • A receipt or proof of renewal will be accepted for a period of 4 weeks
Avetta staff click here for additional business rule information prior to file verification
  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly basis the expiry will be set when the next payment is due)
  • Insurer = Insurer will be listed in policy content
  • Policy Number = as specified on the policy
  • Item = Income Protection or Accident and Sickness as specified on the policy
  • Amount Description = not required
  • Amount = not required

CertificationCertification RequirementsUpload RequirementsExamples
Motor Vehicle Insurance
  • Business Name needs to match. If it doesn't match, government certified evidence must be provided to link the business names together. This is ideally a  letter or download from ABR showing the linkage
  • We can accept ‘PTY LTD’ or ‘(Pty) Ltd’ in lieu of ‘Proprietary Limited’ when this is the only difference in the company name between what’s shown on company compliance paperwork verse what’s shown in onsite.
  • Must be minimum  20 million (AUD) coverage for 3rd Party Liability / Legal Liability / 3rd Party Property/ Liability


  • Note: Schedule of items is no longer required to be listed for this competency.

**NOTE: For comprehensive, the policy wont specify <3rd Party Liability / Legal Liability / 3rd Party Property> but it will list the market value of the vehicle

Accepted Types

- CTP

- Comprehensive

- Motor Fleet

- Third Party Property

- Road Risk Liability

- Commercial Motor

- Driveline Transport Package 

- Mobile Plant & Machinery 



  • A receipt or proof of renewal will be accepted for a period of 4 weeks
Avetta staff click here for additional business rule information prior to file verification
  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly basis the expiry will be set when the next payment is due)
  • Insurer = Insurer will be listed in policy content
  • Policy Number = as specified on the policy
  • Item = As specified on policy <accepted type> Motor Vehicle Insurance
  • Amount Description = As specified on policy <3rd Party Liability / Legal Liability / 3rd Party Property>
  • Amount = as per policy (minimum of 20 million AUD Third Party ) UNLESS the policy is for comprehensive, in which case the amount can be 0


CertificationCertification RequirementsUpload RequirementsExamples
Personal Accident, Illness & Injury Insurance
  • Individual name on policy to match the name registered in the system
  • There is no minimum amount for Income Protection and the amount does not need to be recorded
  • Must be current
  • Must specify Personal Accident, Illness & Injury Insurance
  • A receipt or proof of renewal will be accepted for a period of 4 weeks
Avetta staff click here for additional business rule information prior to file verification
  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly 
    basis the expiry will be set when the next payment is due)
  • Insurer = Insurer will be listed in policy content
  • Policy Number = as specified on the policy
  • Item = Personal Accident, Illness & Injury Insurance as specified on the policy
  • Amount Description = not required
  • Amount = not required



CertificationCertification RequirementsUpload RequirementsExamples

Public and/or Product Liability Insurance - Aus


This certification is applied to companies that answer 'Australia' to the question: In which country is your company registered?

  • Business Name (and ABN if shown) needs to match.
          • If it doesn't match: government certified evidence must be provided to link the ABN or business names together. This is ideally a  letter or download from ABR showing the linkage;
          • We can accept ‘PTY LTD’ or ‘(Pty) Ltd’  in lieu of ‘Proprietary Limited’ when this is the only difference in the company name between what’s shown on company compliance paperwork verse what’s shown in onsite.
  • Minimum amount of 20 million dollars Australian for any one occurrence; Coverage amount to be recorded
          • If less than 20 million (AUD) the policy is to be returned
          • If the policy amount is not in AUD a conversion at the time of processing is to completed to ensure the non AUD amount is greater than the 20,000,000 AUD amount
  • Insurance must be current
  • The insurer will be located within Australia.
  • Jurisdiction / Territory / Territorial Scope (if shown) must include Australia; either through explicitly naming it or by showing 'Worldwide' with no indication of Australia being excluded.

NOTE: If no Jurisdiction / Territory / Territorial Scope is explicitly shown but you can see the policy has been issued in Australia, it is implied that the coverage is for Australia which is acceptable

Accepted TypesNot Accepted Types
  • Public Liability
  • Public & Products Liability
  • Broadform Liability
  • General Liability
  • Business Liability
  • IT Liability
  • Legal Liability
  • Umbrella Liability
  • Commercial Liability
  • Personal Injury / Damage to Third Party Property
  • Marine Combined Liability 
  • Products only Liability

Self Insurance:

  • If the company indicates 'Self Insured' = Letter to be uploaded from the governing body which has approved the self insurance; 
  • Please click on the following link to see the current list of approved self insured companies in Australia: http://www.srcc.gov.au/information_for_self-insurers/licensees
  • Business Name and ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a  letter or download from ABR showing the linkage
  • A receipt or proof of renewal will be accepted for a period of 4 weeks


Avetta staff click here for additional business rule information prior to file verification

Issue Date = Start of coverage date listed on policy

Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly basis the expiry will be set when the next payment is due)

Insurer = Insurer will be listed in policy content

Policy Number = as specified on the policy

Item = Type of of coverage / policy (i.e. Public & Products Liability)

Amount Description = Same as item

Amount = as specified on policy (must be minimum of 20 million AUD or equivalent)


Public and/or Product Liability Insurance - Int


This certification is applied to companies that answer 'International' to the question: In which country is your company registered?

  • Business Name (and ABN if shown) needs to match.
          • If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a  letter or download from ABR showing the linkage;
          • We can accept ‘PTY LTD’ or ‘(Pty) Ltd’  in lieu of ‘Proprietary Limited’ when this is the only difference in the company name between what’s shown on company compliance paperwork verse what’s shown in onsite.
  • Minimum amount of 20 million dollars Australian for any one occurrence; Coverage amount to be recorded.
          • If the policy amount is not in AUD a conversion at the time of processing is to completed to ensure the non AUD amount is greater than the 20,000,000 AUD amount
  • Insurance must be current
  • The insurer will be located in a country outside of Australia.
  • Jurisdiction / Territory / Territorial Scope must include Australia; either through explicitly naming it or by showing 'Worldwide' with no indication of Australia being excluded.
Accepted TypesNot Accepted Types
  • Public Liability
  • Public & Products Liability
  • Broadform Liability
  • General Liability
  • Business Liability
  • IT Liability
  • Legal Liability
  • Umbrella Liability
  • Commercial Liability
  • Personal Injury / Damage to Third Party Property
  • Marine Combined Liability 
  • Products only Liability

Self Insurance:

  • If the company indicates 'Self Insured' = Letter to be uploaded from the governing body which has approved the self insurance; 
  • Please click on the following link to see the current list of approved self insured companies in Australia: http://www.srcc.gov.au/information_for_self-insurers/licensees
  • Business Name and ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a  letter or download from ABR showing the linkage
  • A receipt or proof of renewal will be accepted for a period of 4 weeks

Avetta staff click here for additional business rule information prior to file verification

Issue Date = Start of coverage date listed on policy

Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly basis the expiry will be set when the next payment is due)

Insurer = Insurer will be listed in policy content

Policy Number = as specified on the policy

Item = Type of of coverage / policy (i.e. Public & Products Liability)

Amount Description = Same as item

Amount = as specified on policy (must be minimum of 20 million AUD or equivalent)


CertificationCertification RequirementsUpload RequirementsExamples
Professional Indemnity Insurance
  • We can accept ‘PTY LTD’ or ‘(Pty) Ltd’  in lieu of ‘Proprietary Limited’ when this is the only difference in the company name between what’s shown on company compliance paperwork verse what’s shown in onsite.
  • No minimum amount of coverage is required.
  • Must be current
  • If the policy does not list Professional Indemnity a Product Disclosure Statement (PDS) is required before escalation.
  • If PDS states Professional Indemnity coverage – the insurance and PDS needs to be uploaded together for approval
  • If the PDS does not specify Professional Indemnity it will be escalated 
    Self Insurance
  • If the company indicates 'Self Insured' = Letter to be uploaded from the governing body which has approved the self insurance; 
  • Please click on the following link to see the current list of approved self insured companies in Australia: http://www.srcc.gov.au/information_for_self-insurers/licensees
Accepted Types
  • Professional Indemnity
  • Errors and Omissions
  • Professional Liabilty
  • Civil Liabilty
  • A receipt or proof of renewal will be accepted for a period of 4 weeks
Avetta staff click here for additional business rule information prior to file verification
  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly 
  • Insurer = Insurer will be listed in policy content
  • Policy Number = as specified on the policy
  • Item = Professional Indemnity
  • Amount Description = Same as item
  • Amount = as specified on policy



CertificationRedirection Link
ACT Workers Compensation Insurance

Click here for a list of Avetta National Business Rules


  • A receipt or proof of renewal will be accepted for a period of 4 weeks



NSW Workers Compensation Insurance
NT Workers Compensation Insurance
QLD Workers Compensation Insurance
SA Workers Compensation Insurance
TAS Workers Compensation Insurance
VIC Workers Compensation Insurance
WA Workers Compensation Insurance

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