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CertificationCertification RequirementsUpload RequirementsExamples

Personal Accident, Injury & Sickness (Australia)


  • Individual name on policy to match the name registered in the system

  • There is no minimum amount for Income Protection and the amount does not need to be recorded
  • Must be current
  • Must specify the state in which the certification has been uploaded for
  • Must specify Income Protection or Accident and Sickness


  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly 
    basis the expiry will be set when the next payment is due) For extended policies the expiry date to be 12 months from the Certificate of Current Policy date if less than Cover Expiry Date.
  • Insurer = Insurer will be listed in policy content
  • Policy Number = as specified on the policy
  • Item = Income Protection or Accident and Sickness as specified on the policy
  • Amount Description = not required
  • Amount = not required


Note: Proof of purchase such as a receipt for Income Protection can be accepted with a 30 day expiry from submission date.



CertificationCertification RequirementsUpload RequirementsExamples

Goods/Marine in Transit Insurance or Logistics Operators Liability Insurance



  • Company Name needs to match. If it doesn’t match, evidence must be provided to link the business names together. Ideally, this is a letter or download from the ABR showing the linkage.
  • We can accept ‘PTY LTD’ or ‘(Pty) Ltd’  in lieu of ‘Proprietary Limited’ when this is the only difference in the company name between what’s shown on company compliance paperwork verse what’s shown in onsite.

  • Must be current
  • Must clearly show the company being registered as the insurance party, if policy is paid monthly expiry to be set as the paid to date.

  • Logistics Operators Liability insurance covering loss or damage to Products being transported by the Contractor in accordance with the provision of the Services and for a limit of liability of not less than $10 million; or

    Marine/Goods Transit Insurance for a limit of liability of not less than $500,000 for any one event. For further information refer to the terms of your contract, Purchase order or contact your VISY representative.

Accepted Types

Marine/Goods in Transit Insurance

Marine Cargo

Carriers Insurance

Combined Cartage

Cargo Protect

Carriers Transit Cargo 

Logistics Operators Liability insurance



  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly 
    basis the expiry will be set when the next payment is due)
  • Policy Number = as specified on the policy
  • Item = As specified on policy <accepted type> Marine Insurance
  • Amount Description = As specified on policy
  • Amount = For Logistics Operators Liability insurance $10M, all other accepted types $500,000 for any one event


Note: Proof of purchase such as a receipt for Logistics Operators Liability insurance or Marine/Goods in Transit Insurance can be accepted with a 30 day expiry from submission date.


CertificationCertification RequirementsUpload RequirementsExamples

Plant and Equipment, Vehicle and / or Trailer Insurance

  • Business Name needs to match. If it doesn't match, government certified evidence must be provided to link the business names together. This is ideally a  letter or download from ABR showing the linkage
  • We can accept ‘PTY LTD’ or ‘(Pty) Ltd’  in lieu of ‘Proprietary Limited’ when this is the only difference in the company name between what’s shown on company compliance paperwork verse what’s shown in onsite.

  • Include list / schedule of vehicles or equipment that are covered
  • Visy will accept a certificate off currency / policy statement and a separate list of relevant vehicles covered by the policy. This list may be from the insurance company or prepared by the contractor company
  • Must be minimum  20 million (AUD) coverage for 3rd Party Liability / Legal Liability / 3rd Party Property/ Liability
Accepted Types
  • Comprehensive /CTP
  • Third Party Property
  • Road Risk Third Party Liability
  • Third Party fire and theft


  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly 
    basis the expiry will be set when the next payment is due)
  • Insurer = Insurer will be listed in policy content
  • Policy Number = as specified on the policy
  • Item = As specified on policy <accepted type> Motor Vehicle Insurance
  • Amount Description = As specified on policy <3rd Party Liability / Legal Liability / 3rd Party Property>
  • Amount = as per policy (minimum of 20 million AUD) UNLESS the policy is for comprehensive, in which case the amount can be 0


Note: Proof of purchase such as a receipt for Plant and Equipment or Vehicle and / or Trailer Insurance can be accepted with a 30 day expiry from submission date.



CertificationCertification RequirementsUpload RequirementsExamples
Professional Indemnity Insurance
  • Business Name needs to match. If it doesn't match, government certified evidence   must be provided to link the business names together. This is ideally a letter or download from ABR showing the linkage
  • We can accept ‘PTY LTD’ or ‘(Pty) Ltd’  in lieu of ‘Proprietary Limited’ when this is the only difference in the company name between what’s shown on company compliance paperwork verse what’s shown in onsite.

  • Must be current

  • Must state one of the accepted types as listed in the below table
  • If the policy does not list one of the accepted types a Product Disclosure Statement (PDS) is required before escalation.
  • If PDS states on of the accepted types – the insurance and PDS needs to be uploaded together for approval
  • If the PDS does not specify Professional Indemnity it will be escalated          
  • Amount = the minimum level of coverage required will depend on the type of professional service your business is providing to Visy. Refer to the terms of your contract, Purchase order or contact your Visy representative.
Accepted Types
  • Professional Indemnity
  • Errors and Omissions
  • Professional Liability

  • Civil Liability
  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly 
  • basis the expiry will be set when the next payment is due)
  • Insurer = Insurer will be listed in policy content
  • Policy Number = as specified on the policy
  • Item = Professional Indemnity
  • Amount Description = Same as item
  • Amount = as noted on the policy


Note: Proof of purchase such as a receipt for Professional Indemnity can be accepted with a 30 day expiry from submission date.


CertificationCertification RequirementsUpload RequirementsExamples
Public Liability
  • Business Name and ABN needs to match. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage; 
  • We can accept ‘PTY LTD’ or ‘(Pty) Ltd’  in lieu of ‘Proprietary Limited’ when this is the only difference in the company name between what’s shown on company compliance paperwork verse what’s shown in onsite                 

  • Minimum amount of $20 million dollars Australian for any one occurrence; Coverage amount to be recorded; If less than $20 million (AUD) the policy is to be returned (even if you were previously approved with 10 million coverage, this is no longer acceptable).                    
  • If the policy amount is not in AUD and the policy is worldwide, a conversion at the time of processing is to be completed to ensure the non AUD amount is equal to or greater than the $20 million AUD amount
  • USD converted to AUD amount of greater than the $20 million is acceptable when the policy applies for work conducted in Australia
  • Insurance must be current                                                                                            
Accepted TypesRequires ApprovalNOT Accepted

IMPORTANT: The minimum amount of coverage MUST be for

$20m Public Liability. If Public Liability is not specifically listed it must be listed in the PDS or escalated to site for approval.

  • Public Liability
  • Public and Products Liability
  • Broad form Liability 
  • General Liability
  • Business Liability
  • Legal Liability
  • Umbrella Liability


Commercial Liability

Third Party Liability


IMPORTANT: a Product Disclosure Statement (PDS) is required to be uploaded

with the types of policies before escalation. 

If PDS states Public Liability coverage – the insurance and PDS needs

to be uploaded together for approval                                                         

If the PDS does not specify Public Liability it will be escalated 


IT Liability

Product Only





Note: Insurance types can be listed in the limit section of the policy.

E.g. under the Class or description it may refer to General Liability however under the limit or interest insured section if it refers specifically to an accepted type listed above this would be deemed acceptable.


Avetta verifiers click here for additional business rule information prior to verification of this certification
  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly 
  • basis the expiry will be set when the next payment is due)
  • Insurer = Insurer will be listed in policy content
  • Policy Number = as specified on the policy
  • Item = Type of of coverage / policy (i.e. Public Liability)
  • Amount Description = Same as item
  • Amount = as specific on policy (must be minimum of 20 million (AUD) or equivalent)



Note: Proof of purchase such as a receipt for Public Liability can be accepted with a 30 day expiry from submission date.

CertificationCertification RequirementsUpload RequirementsExamples

Self Insurance

If the company indicates 'Self Insured' = Letter to be uploaded from the governing body which has approved the self-insurance; 

Please click on the following link to see the current list of approved Self Insured companies in Australia:  http://www.srcc.gov.au/self_insurance/current_licensees.




  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly 
  • basis the expiry will be set when the next payment is due)
  • Insurer = Insurer will be listed in policy content
  • Policy Number = as specified on the policy
  • Item = Type of of coverage / policy (i.e.self-insurance)
  • Amount Description = Same as item
  • Amount = As shown on policy


Note: Proof of purchase such as a receipt for Self Insurance can be accepted with a 30 day expiry from submission date.

Vehicle and / or Trailer Insurance Self-Insurance

If the company indicates 'Self Insured' = Letter to be uploaded from the governing body which has approved the self-insurance; 

Please click on the following link to see the current list of approved Self Insured companies in Australia:  http://www.srcc.gov.au/self_insurance/current_licensees
  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly 
  • basis the expiry will be set when the next payment is due)
  • Insurer = Insurer will be listed in policy content
  • Policy Number = as specified on the policy
  • Item = Type of of coverage / policy (i.e.self-insurance)
  • Amount Description = Same as item
  • Amount = As shown on policy


Note: Proof of purchase such as a receipt for Vehicle and / or Trailer Insurance Self-Insurance can be accepted with a 30 day expiry from submission date.


CertificationCertification RequirementsUpload RequirementsExamples

Travel/Expat Insurance (Overseas)

Business Name needs to match. If it doesn't match, government certified evidence must be provided to link the business names together.

We can accept ‘PTY LTD’ or ‘(Pty) Ltd’  in lieu of ‘Proprietary Limited’ when this is the only difference in the company name between what’s shown on company compliance paperwork verse what’s shown in onsite.


  • Issue Date = Start of coverage date listed on policy
  • Expiry Date = Coverage end date listed on policy (If the policy is paid on a monthly 
  • basis the expiry will be set when the next payment is due)
  • Insurer = Insurer will be listed in policy content
  • Policy Number = as specified on the policy
  • Item = Type of of coverage / policy (i.e.Travel insurance)
  • Amount Description = Same as item
  • Amount = As shown on policy


Note: Proof of purchase such as a receipt for Travel/Expact Insurance (Overseas) can be accepted with a 30 day expiry from submission date.



CertificationCertification RequirementsUpload Requirements
ACT - Workers Compensation
  • Ensure the company / employer name shown on the workers compensation document matches the ‘Company’ field data within Onsite

  • ABN (if shown) must match
  • P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system

  • Aust / Australia can be accepted in any of these forms if also listed as the name in the system

  • Ttee (means trust) this is acceptable as long as the rest of the name matches

  • If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable

  • If documented refers to ‘Self Insurance / Insurer’ please escalate, do not return.

  • Ensure the coverage references ‘ACT’ or ‘Australian Capital Territory’

  • Verified doc must be Workers Compensation for ACT


NOTE: Self-Service Portal Print-Outs or Screenshots can be accepted in lieu of actual certificate / statement of coverage providing all other verification points are met

Pegasus Staff Only: Re-Direct to the following page of confluence
  • Enter the date of registration / commencement shown on the document as the ‘Start Date’ within Onsite.

  • Enter the end as shown on the workers compensation document as the ‘End Date’ within Onsite.

 
  • Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be found on the letterhead or in the footer eg. GIO, Allianz, CGU

  • Enter the employer number / policy number shown in the document in the ‘Policy Number’ field within Onsite.

  • Enter ACT Workers Compensation in the ‘Item’ field within Onsite
NSW - Workers Compensation
  • Ensure the company / employer name shown on the workers compensation document matches the ‘Company’ field data within Onsite

  • ABN (if shown) must match
  • P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system

  • Aust / Australia can be accepted in any of these forms if also listed as the name in the system

  • Ttee (means trust) this is acceptable as long as the rest of the name matches

  • If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable

  • If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return


NOTE: Self-Service Portal Print-Outs or Screenshots can be accepted in lieu of actual certificate / statement of coverage providing all other verification points are met

  • Pegasus Staff Only: Re-Direct to the following page of confluence
  • Enter the date of registration / commencement shown on the document as the ‘Start Date’ within Onsite.

  • Enter the end as shown on the workers compensation document as the ‘End Date’ within Onsite.


  • Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be found on the letterhead or in the footer eg. GIO, Allianz, CGU

  • Enter the policy number shown in the document in the ‘Policy Number’ field within Onsite.

  • Enter NSW Workers Compensation in the ‘Item’ field within Onsite
NT - Workers Compensation
  • Ensure the company / employer name shown on the workers compensation document matches the ‘Company’ field data within Onsite

  • ABN (if shown) must match
  • P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system

  • Aust / Australia can be accepted in any of these forms if also listed as the name in the system

  • Ttee (means trust) this is acceptable as long as the rest of the name matches

  • If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable

  • If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return

  • Ensure the coverage references ‘NT’ or ‘Northern Territory’
  • Verified doc must be Workers Compensation for NT


NOTE: Self-Service Portal Print-Outs or Screenshots can be accepted in lieu of actual certificate / statement of coverage providing all other verification points are met

Pegasus Staff Only: Re-Direct to the following page of confluence
  • Enter the date of registration / commencement shown on the document as the ‘Start Date’ within Onsite.

  • Enter the end as shown on the workers compensation document as the ‘End Date’ within Onsite.


  • Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be found on the letterhead or in the footer eg. GIO, Allianz, CGU

  • Enter the employer number / policy number shown in the document in the ‘Policy Number’ field within includes the Nationally Recognised Training.Onsite.

  • Enter NT Workers Compensation in the ‘Item’ field within Onsite
QLD - Workers Compensation
  • Ensure the company / employer name shown on the workers compensation document matches the ‘Company’ field data within Onsite

  • ABN (if shown) must match
  • P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system

  • Aust / Australia can be accepted in any of these forms if also listed as the name in the system

  • Ttee (means trust) this is acceptable as long as the rest of the name matches

  • If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable

  • If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return

  • Ensure there is a ‘WorkCover Queensland Logo’ displayed on the document.
  • Verified doc must be Workers Compensation for QLD


NOTE: Self-Service Portal Print-Outs or Screenshots can be accepted in lieu of actual certificate / statement of coverage providing all other verification points are met

Pegasus Staff Only: Re-Direct to the following page of confluence
  • Enter the date of registration / commencement shown on the document as the ‘Start Date’ within Onsite.
  • Enter the end as shown on the workers compensation document as the ‘End Date’ within Onsite.


  • Enter WorkCover Queensland in the ‘Insurer’ field within Onsite.

  • Enter the policy number shown in the document in the ‘Policy Number’ field within Onsite.

  • Enter QLD Workers Compensation in the ‘Item’ field within Onsite
SA - Workers Compensation
  • Ensure the company / employer name shown on the workers compensation document matches the ‘Company’ field data within Onsite

  • ABN (if shown) must match
  • P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system

  • Aust / Australia can be accepted in any of these forms if also listed as the name in the system

  • Ttee (means trust) this is acceptable as long as the rest of the name matches

  • If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable

  • If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return

  • Ensure there is a ‘Government of South Australia’ Logo displayed on the document
  • Verified doc must be Workers Compensation for SA

Note for SA Workers Compensation:

For SA workers compensation document uploads you may note there is no end date recorded on the document. If this is the case, enter the last day of the finanical year as the end date for this cert – The last day of the financial year every year falls on the 30th June.

E.g: If you receive an SA Workers Compensation document upload that shows ‘This employer is registered from 06/08/2004, the next upcoming ‘last day of the financial year’ is 30/06/2016 which can be entered as the end date despite not being shown on the document.


NOTE: Self-Service Portal Print-Outs or Screenshots can be accepted in lieu of actual certificate / statement of coverage providing all other verification points are met

Pegasus Staff Only: Re-Direct to the following page of confluence
  • Enter the date of registration / commencement shown on the document as the ‘Start Date’ within Onsite.
  • Enter the end as shown on the workers compensation document as the ‘End Date’ within Onsite.


  • Enter Return to Work SA in the ‘Insurer’ field within Onsite.

  • Enter the employer number listed on the workers compensation document is listed in the ‘Policy Number’ field within Onsite

  • Enter SA Workers Compensation in the ‘Item’ field within Onsite
TAS - Workers Compensation
  • Ensure the company / employer name shown on the workers compensation document matches the ‘Company’ field data within Onsite

  • ABN (if shown) must match
  • P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system

  • Aust / Australia can be accepted in any of these forms if also listed as the name in the system

  • Ttee (means trust) this is acceptable as long as the rest of the name matches

  • If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable

  • If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return

  • Ensure the coverage references ‘TAS’ or ‘Tasmania’
  • Verified doc must be Workers Compensation for TAS


NOTE: Self-Service Portal Print-Outs or Screenshots can be accepted in lieu of actual certificate / statement of coverage providing all other verification points are met

Pegasus Staff Only: Re-Direct to the following page of confluence
  • Enter the date of registration / commencement shown on the document as the ‘Start Date’ within Onsite.

  • Enter the end as shown on the workers compensation document as the ‘End Date’ within Onsite.


  • Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be foundon the letterhead or in the footer eg. GIO, Allianz, CGU

  • Enter the employer number / policy number shown in the document in the ‘Policy Number’ field within Onsite.

  • Enter TAS Workers Compensation in the ‘Item’ field within Onsite
VIC - Workers Compensation
  • Ensure the company / employer name shown on the workers compensation document matches the ‘Company’ field data within Onsite

  • ABN (if shown) must match
  • P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system

  • Aust / Australia can be accepted in any of these forms if also listed as the name in the system

  • Ttee (means trust) this is acceptable as long as the rest of the name matches

  • If document is address to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable

  • If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable

  • If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return

  • Ensure there is a ‘Worksafe Victoria’ logo or ‘Authorised Agent of the Victorian WorkCover Authority’ displayed on the document.
  • Verified doc must be Workers Compensation for VIC


NOTE: Self-Service Portal Print-Outs or Screenshots can be accepted in lieu of actual certificate / statement of coverage providing all other verification points are met

Pegasus Staff Only: Re-Direct to the following page of confluence
  • Enter the date of registration / commencement shown on the document as the ‘Start Date’ within Onsite.

  • Enter the end as shown on the workers compensation document as the ‘End Date’ within Onsite.


  • Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be found on the letterhead or in the footer eg. GIO, Allianz, CGU

  • Enter the employer number / policy number shown in the document in the ‘Policy Number’ field within Onsite.

  • Enter VIC Workers Compensation in the ‘Item’ field within Onsite
WA - Workers Compensation
  • Ensure the company / employer name shown on the workers compensation document matches the ‘Company’ field data within Onsite

  • ABN (if shown) must match
  • P/L / Pty LTD / Pty Limited can be accepted in any of these forms if also listed as the name in the system

  • Aust / Australia can be accepted in any of these forms if also listed as the name in the system

  • Ttee (means trust) this is acceptable as long as the rest of the name matches

  • If document is addressed to a slightly different name however the Legal or Trading name is listed on the certificate of currency and matches this is acceptable

  • If documented refers to ‘Self Insurance / Insurer’ please escalate. Do not return

  • Ensure the coverage references ‘WA’ or ‘Western Australia’
  • Verified doc must be Workers Compensation for WA


NOTE: Self-Service Portal Print-Outs or Screenshots can be accepted in lieu of actual certificate / statement of coverage providing all other verification points are met

Pegasus Staff Only: Re-Direct to the following page of confluence
  • Enter the date of registration / commencement shown on the document as the ‘Start Date’ within Onsite.

  • Enter the end as shown on the workers compensation document as the ‘End Date’ within Onsite.


  • Ensure the insurer listed on the workers compensation document is listed in the ‘Insurer’ field within Onsite. Usually this can be foundon the letterhead or in the footer eg. GIO, Allianz, CGU

  • Enter the employer number / policy number shown in the document in the ‘Policy Number’ field within Onsite.

  • Enter WA Workers Compensation in the ‘Item’ field within Onsite

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