Performance Management
Performance Management is the process of evaluating and managing the safety performance of your workers to ensure that their behaviour and performance is consistent with your organisation’s objectives, and with the specific goals and standards of each worker in your organisation.
Supply evidence of how the organisation audits for WHS compliance, document examples include (but not limited to):
- Documented workplace inspections and
Behavioural based safety observations that include a process for recording and closing out non-conformance actions
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A documented auditing processes developed in accordance with AS/NZS 4801:2001 Section 4.5.4 Audits should be suitable and effective, performed objectively by competent personnel independent of the activities being audited, using a recognized methodology to ensure consistency of the audit process and its outcome. The audit frequency should be determined based on the review of past results and the nature of the hazards evident in the work area, practices or activities. Audits should involve the participation of management, incorporate assessment of worker risk taking behaviours, with results communicated to stakeholders and trends identified for analysis. Non- conformances found should have a suitable process in place to ensure they are closed out and rectified. Job descriptions for employees – A documented process for the identification of job/position descriptions that clearly define areas of accountability, responsibility and in relation to safety and environmental issues.
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. An organisation may monitor various Key Performance Indicators (KPIs) across the business. These are often called lead and lag indictors.
Performance Management can also be measured in other aspects of your organisation as well i.e. sales, process improvements.
Examples of lead indictors include:
- Workplace inspections,
- Workplace audits,
- Safety observations,
- Behavioural observations; and
- Hazard reports.
Lead indicators are an excellent way to show continual improvement in WHS.
Examples of lag indicators include:
- WHS Incident Statistics such as Lost Time Injuries (LTI); and
- Total Recordable Injury Frequency Rate (TRIFR). Refer to AS 1885.1—1990 Measurement of Occupational Health and Safety Performance.
Organisations may also utilise various registers that monitor and record any corrective actions and control measures required. It is important that all corrective actions relating to your organisation are captured / recorded, actioned and communicated within your organisation
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