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Air Conditioning / Refrigeration Licence

• If a Sole Trader: the name on Licence should match the person registered
• If a Partnership: the name on the Licence should match one of the Partners name registered in the system
• If a Company: the name on  the licence should match the companies registered name
• Air-conditioning / refrigeration to be listed
• Colour copy required
• Front and back required
• Must be issued by the relevant states Government appointed organisation logo must be present

• • Issue Date = Start date if displayed or enter as yesterdays date
  • Expiry Date = as shown on Licence 

Asbestos Removal Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name
• Asbestos Removal (with relevant class) to be listed
• Colour or Black & White copy allowed
• Only the front copy of the licence is required providing it meets all other verification points
• Must be a licence issued by one of the following state government appointed organisations:
• Australian Capital Territory – only for licences issued after 1/1/2015
• New South Wales
• Northern Territory
• Queensland
• South Australia
• Tasmania
• Victoria
• Must be an Australian issued licence – International Licence not accepted

• Issue Date = Start date if displayed or enter as yesterday’s date
• Expiry Date = As shown on licence

• Business Name on Certification to match the organisation registered. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage.
• Must show AOC number
• All pages of the document should be included within uploaded file
• Will show that it is an Air Operators Certificate
• Must be issued by Australian Government Civil Aviation Safety Authority
• Black & White copy acceptable

Low Flying Exemption

• Business Name on Certification to match the organisation registered. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage.
• Must show instrument number
• All pages of the document should be included within uploaded file
• Must show permission for Low Flying
• Must be issued by Australian Government Civil Aviation Safety Authority
• Black & White copy acceptable

• Business Name on Certification to match the organisation registered. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage.
• Must show instrument number
• All pages of the document should be included within uploaded file
• Must show permission for Low Flying
• Must be issued by Australian Government Civil Aviation Safety Authority
• Black & White copy acceptable

Building Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on  the licence should match the companies registered name
• Building Contractor to be listed
• Colour copy required
• Front and back required
• Must be issued by the relevant states Government appointed organisation and the organisation logo must be present
• Must be a state issued licence

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence 

Dangerous Goods Licence

• If a Sole Trader: the name on licence paperwork should match the person registered
• If a Partnership: the name on the licence paperwork should match one of the Partners name registered in the system
• If a Company: the name on the licence paperwork should match the companies registered name
• Can be in colour OR black and white

• Accepted form of evidence is a state issued Dangerous Goods Vehicle licence:

  • Australian Capital Territory: WorkSafe ACT

  • New South Wales; NSW EPS

  • Northern Territory: NT WorkSafe

  • Queensland: Queensland Transport

  • Victoria: WorkSafe Victoria

  • Queensland: Queensland Transport

  • South Australia: SafeWork SA

  • Tasmania: Workplace Standards Tasmania

  • Western Australia: Department of Mines & Petroleum

  • Road Transport Reform: National Transport Commission

  • Air Transport: Civil Aviation Safety Authority

  • Marine Transport: Australian Maritime Safety Authority

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

Demolition Licence

• If a Sole Trader: the name on licence paperwork should match the person registered
• If a Partnership: the name on the licence paperwork should match one of the Partners name registered in the system
• If a Company: the name on the licence paperwork should match the companies registered name
• Demolition licence (DE1) OR Restricted demolition licence (DE2) to be listed
• Colour or Black & White copy allowed
• Must be issued by the relevant Australian Government appointed organisation – International Licence not accepted

Acceptable type/s of evidence:

• Licence card (both sides) OR
• Paper 'licence' or permit

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

Electrical Licence

• If a Sole Trader: the name on licence paperwork should match the person registered
• If a Partnership: the name on the licence paperwork should match one of the Partners name registered in the system
• If a Company: the name on the licence paperwork should match the companies registered name
• Electrical Contractor to be listed
• Colour or Black & White copy allowed
• Back of card only required if it has any relevant information not shown on the front of card 
• Must be issued by the relevant Australian Government appointed organisation
• International licence not accepted

NOTE: Evidence of the licence renewal from the relevant state licence lookup and payment receipt. This needs to show:

• Licence number
• Name of Company
• Start and expiry date (needs to show that it is current)

This can be approved for a period of 60 days from the receipt date.

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

Fire Safety Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name
• Fire protection licence (with relevant class) to be listed
• Colour copy required
• Only the front side of the licence is required to be included within the uploaded file
• Must be issued by the relevant states Government appointed organisation logo must be present
• Must be issued by the relevant Australian Government appointed organisation
• International licence not accepted

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

Gas Fitting Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name
• Gasfitting to be listed
• Colour or Black & White copy allowed
• Back of card only required if it has any relevant information not shown on the front of card 
• Must be issued by the relevant Australian Government appointed organisation
• International licence not accepted

For licences issued in VIC, NT or WA:

• The licence will be in an individual’s name

NOTE: NT Journeyman Plumbing licences are not acceptable. It must be an Advanced Tradesman Licence

NOTE: Evidence of the licence renewal from the relevant state licence lookup and payment receipt. This needs to show:

• Licence number,
• Name of Company
• Start and expiry date (needs to show that it is current)

This can be approved for a period of 60 days from the receipt date.

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

HVAC Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on  the licence should match the companies registered name
• Must be a Refrigeration and Air Conditioning licence
• Colour copy required
• Front and back required
• Must be issued by the relevant states Government appointed organisation and the organisation logo must be present
• Must be a state issued licence

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

• Newcastle members to escalate to client for review.

Pest Control Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name

• Pest Control Technician or similar to be listed
• Colour or Black & White copy allowed
• Only the front copy of the licence is required providing it meets all other verification points
• Must be issued by the relevant Australian state Government appointed organisation 

ACT

• Business Registration Licence - Required
• Individual Technicians Licence - Not required/ Not Issued

NSW, NT, QLD, VIC

• Business Registration Licence - Not required/ Not Issued
• Individual Technicians Licence - Can be accepted

SA, WA, TAS

• Business Registration Licence - Required
• Individual Technicians Licence - Also Issued

NOTE: Evidence of the licence renewal from the relevant State licence lookup and payment receipt. This needs to show:

• Licence number
• Name of Company
• Start and expiry date (needs to show that it is current)

This can be approved for a period of 60 days from the receipt date.

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

Plumbing Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name
• Plumber or Plumbing Contractor to be listed
• Colour or Black & White copy allowed
• Back of card only required if it has any relevant information not shown on the front of card 
• Must be issued by the relevant Australian state Government appointed organisation

For licences issued in VIC, NT or WA

• The licence will be in an individual’s name

NOTE: For NT Journeyman Plumbing licences are not acceptable. It must be an Advanced Tradesman Licence

NOTE:  Evidence of the licence renewal from the relevant State licence lookup and payment receipt. This needs to show:

• Licence number
• Name of Company
• Start and expiry date (needs to show that it is current)

This can be approved for a period of 60 days from the receipt date.

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

Security Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name
• WA Agent / Company licences are issued in the name of a company individual representative
• 'Security AGENT' OR 'Security Master' licence to be listed
• Colour or Black & White copy allowed
• Only the front copy of the licence is required providing it meets all other verification points if card uploaded 
• Must be issued by the relevant Australian State Government appointed organisation
• International licence not accepted

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

Waste Removal Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name
• Waste Transport / Removal / Handling / Treatment / Transport Trackable Waste to be listed
• Must be issued by the relevant Australian State Government appointed organisation
• International licence not accepted
• Colour or Black & White copy allowed

Acceptable type/s of evidence:

• Licence card (both sides) OR
• Paper 'licence' or permit OR
• Screenshot or website print-out from EPA website that shows the company has an 'issued' transport/ removal/ handling / treatment waste licence

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

NOTE: If expiry date is NOT shown on evidence:

• Licence validity for NSW can be checked through https://apps.epa.nsw.gov.au/prpoeoapp/ – The 'due date' displayed on this website will be input as the expiry date in our system.