I have a problem
Call Pegasus Help Line
1300 013 327
Is the issue urgent?
Email Pegasus whitehavencompliance.@pegasus.net.au
Is my problem resolved?
24 to 48 hours SLA
Contact Whitehaven Safety & Training Department*
Contact Whitehaven Coal Group Safety and Training Department at ContractorManagement@whitehavencoal.com.au
The following information must be provided to allow effective follow up
- Pegasus Service Request Number
- Nature of the problem being experienced
- For email contact – all subsequent emails/correspondence
- For phone contact – Name of the Pegasus agent spoken with, time and date of call
Whitehaven Safety Department review and escalate to Pegasus Account Manager as appropriate
End
Yes
No
No
Yes