I have a problem
Call Pegasus Help Line
1300 013 327
Is the issue urgent?
Email Pegasus whitehavencompliance.@pegasus.net.au
Is my problem resolved?
24 to 48 hours SLA
Contact Whitehaven Safety & Training Department*
Whitehaven Safety & Training Department Contacts
Maggie Raguenes - mraguenes@whitehavencoal.com.au
Renee Bedggood - rbedggood@whitehavencoal.com.au
Please provide all relevant information to allow effective escalation
- Pegasus Service Request Number
- Nature of the problem being experienced
- For email contact - all subsequent emails / correspondence
- For phone contact - Name of agent spoken with, time and date of call
Whitehaven Safety Department review and escalate to Pegasus Account Manager as appropriate
End
Yes
No
No
Yes