I have a problem

Call  Pegasus Help Line

1300 013 327

Is the issue urgent?

Email Pegasus whitehavencompliance.@pegasus.net.au

Is my problem resolved?

24 to 48 hours SLA

Contact Whitehaven Safety & Training Department*

Whitehaven Safety & Training Department Contacts

Maggie Raguenes -  mraguenes@whitehavencoal.com.au

Renee Bedggood - rbedggood@whitehavencoal.com.au

 

Please  provide  all  relevant  information  to  allow  effective  escalation

 - Pegasus  Service  Request  Number

 - Nature  of  the  problem  being  experienced

 - For  email  contact -  all  subsequent  emails / correspondence

 - For  phone  contact -  Name  of  agent  spoken  with,  time  and  date  of  call

Whitehaven Safety Department review and escalate to Pegasus Account Manager as appropriate

End

Yes

No

No

Yes