I have a problem

Call Pegasus Help Line

1300 013 327

Is the issue urgent?

Email Pegasus whitehavencompliance.@pegasus.net.au

Is my problem resolved?

24 to 48 hours SLA

Contact Whitehaven Safety & Training Department*

Whitehaven Safety & Training Department Contacts

Maggie Raguenes - mraguenes@whitehavencoal.com.au

Renee Bedggood - rbedggood@whitehavencoal.com.au

Please provide all relevant information to allow effective escalation

- Pegasus Service Request Number

- Nature of the problem being experienced

- For email contact - all subsequent emails / correspondence

- For phone contact - Name of agent spoken with, time and date of call

Whitehaven Safety Department review and escalate to Pegasus Account Manager as appropriate

End

Yes

Yes