Performance Management is the process of evaluating and managing the safety performance of your workers to ensure that their behaviour and performance is consistent with your organisation’s objectives, and with the specific goals and standards of each worker in your organisation. An organisation may monitor various Key Performance Indicators (KPIs) across the business. These are often called lead and lag indictors.
Performance Management can also be measured in other aspects of your organisation as well i.e. sales, process improvements.
Examples of lead indictors include:
- Workplace inspections,
- Workplace audits,
- Safety observations,
- Behavioural observations; and
- Hazard reports.
Lead indicators are an excellent way to show continual improvement in WHS.
Examples of lag indicators include:
- WHS Incident Statistics such as Lost Time Injuries (LTI); and
- Total Recordable Injury Frequency Rate (TRIFR). Refer to AS 1885.1—1990 Measurement of Occupational Health and Safety Performance.
Organisations may also utilise various registers that monitor and record any corrective actions and control measures required. It is important that all corrective actions relating to your organisation are captured / recorded, actioned and communicated within your organisation
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